What is the new process for NDIS plan reassessments
Support coordinators can't process the plan reassessment request you lodged the usual way because the new NDIS laws came into effect on 27 August 2026.
Under these laws, a participant can't give consent for another person, such as a provider, to request a plan reassessment on their behalf. The participant, their plan nominee, child representative, or legal guardian must complete it and include recent evidence (usually within 4 months) showing the change.
NDIA has released a new form for this purpose: the Plan Reassessment Form.
A Plan Reassessment Request Form is the official NDIS form used when a participant needs a new NDIS plan because their support needs have significantly and ongoingly changed.
The details to be completed in this new form are as follows -
Overview
A Plan Reassessment Request Form is required when your current NDIS plan no longer meets your disability support needs due to a significant and ongoing change in areas such as:
Functional capacity
Living arrangements
Education or work
Informal supports
More details here - National Disability Insurance Agency
This form is not used for minor or short‑term changes (those use a Plan Variation Request Form). National Disability Insurance Agency
When to start using this new process for NDIS plan reassessments
You use the new process and submit this form when:
You request a plan review after the new law came into effect on 27 August 2026.
Your disability support needs have changed substantially and permanently.
You need more, less, or different NDIS supports.
You do not have a regular check‑in coming up.
More details here - National Disability Insurance Agency
Who Can Submit the form
Only the following can lodge the form:
The participant
A plan nominee
A child representative
A legal guardian
Providers cannot submit it, even with consent.
Evidence Required
The form must include recent evidence (typically within 4 months) showing the significant change. This may include:
Reports from treating health professionals
Assessments
Support worker or therapist reports
More details here - National Disability Insurance Agency
How to return the form once it is completed
You can return this form by submitting a new inquiry through the NDIS Service Hub. Make sure you upload the completed form to the inquiry
Sending it via post to: NDIA, GPO Box 700, Canberra ACT 2601
Giving it in person by visiting a local area coordinator, early childhood partner, or NDIS office in your area.
What Happens After Submission
The NDIA has 90 days to decide whether to reassess your plan, vary it, or leave it unchanged.
If the NDIS doesn't decide within 90 days, the request is considered declined.
You can keep using your current plan while you wait.
A Plan Reassessment Request Form ensures the NDIS can update your plan, so it continues to meet your disability‑related support needs when major changes occur.





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