Contact Us
Enquiries
​
ELS is an NDIS registered provider supporting people with disabilities and we are based in Western Sydney.
If you wish to contact us, submit an enquiry using the form below and by selecting the reason for your enquiry and we’ll respond within 1-2 workdays or earlier.
For plan management enquiries or to send provider invoices for processing payments for ndis services for a mutual ndis participant, Invoices to be sent to - planmanager@elsaustralia.org
If your enquiry is related to support needs, the following guide can assist you to streamline your query.
1. Write a List
Write a list of care needs and how you expect them to be met. Unclear ideas such as ‘personal care’ are not as useful as clear statements like ‘assisting with washing, dressing and applying ointment for dry skin’. If there are certain tasks or errands that need to be done in a certain way, be sure to include them.
2. Check the List
Check this list with other people, including friends and/or family members familiar with your situation. You may be missing some obvious points that did not come to mind.
3. Highlight Key Points
Be sure to prepare and highlight all the key points when you start discussing the specific requirements with our representative. This helps them to do a shortlist of carers who can really meet the stated needs.
4. Get in Touch
Once you have a clear understanding of the needs and expectations for the care, give us a call and include all the information you can. The more we know about your or your loved ones caring needs, the more supportive and personalised care we can offer.
By submitting this form you agree to the use and disclosure of the Information submitted above, by Envisioning Life Supports and affiliates on an ongoing basis for promotional activities related to the products and services offered.
​
ELS adheres to the Australian Privacy Principles and has a Privacy Policy in place to keep your information safe.
​
Read the full Privacy Policy online here