What is Support Coordination in NDIS?
Support Coordination is a vital support in NDIS plan implemenation. If done correctly can help you achieve most out of your NDIS plan.
This is an NDIS funded support, aimed to assist a participant explore available support options with the assistance of a support coordinator, to build maximum independence.
A support coordinator helps participant in searching, coordinating and negotiating with services providers of choice.
A support coordinator constantly communicates with participant to ensure progress and effective delivery of services as per the participant's goals.
A good suppor coordinator will -
Help you understand the NDIS plan
Assist to successfully implement the plan and support with your NDIS plan reviews
Guiding and supporting in understanding NDIS portal
Assisting to navigate system and contact providers of choice
Discuss and helping to understand Service Agreements with providers
Assist in building capacity and independence in order to coordinate services on your own if required
Support Coordinators cannot provide services such as Transport, Plan Management, Rostering,
Advocacy, Disability Supports, Case Management and Chasing of financials.
When providing you with Support Coordination, the same organisation can also provide you with other supports. While providing you with other supports besides support coordination, it is important that you are given the options to choose the service providers, let you know the conflict of interest arising so that you can make a better choice.
Levels of Support Coordination
Level 1. Support Connection -
Support Connection is provided to assist a participant in understanding the aspects of the plan, assisting in ongoing management of supports, and answer questions as they arise.
Level 2. Support Coordination -
Qualified and/or experienced person assisting to strengthen a participant’s ability to design and the build their supports. The emphasis is to link with the broader systems of support across a complex service delivery environment.
It is a support delivered with a particular focus to direct participant's lives, not just their services. This may include resolving points of crisis, and developing resilience in the participant's network.
Level 3. Specialist Coordination -
Qualified and/or experienced practitioner providing a time limited, outcomes focused support to meet the individual needs of the participant’s circumstances.
This is provided with a focus to reduce complexity in the participant’s support environment in the context of broader systems of support, whilst also assisting the participant to connect with NDIS supports.
This support also assists to negotiate solutions with multiple stakeholders and build capacity and resilience of a participant.
Our Experise as Support Coordinators
Our leadership team have years of experience providing high quality supports under NDIS and Aged Care including support coordination and case management. We have very high standards in providing a great service to people with disabilities. Our services are well planned and person centered
Achieving best outcomes for our clients is our main Goal.
We focus on empowering you and we aim to reduce your stress and frustation when it comes to NDIS planning and implementation of your plan. Our value system is to see our clients enlightened with our support coordination.
We work with proper guidelines and standards ensuring that you are provided with enough and clear information of what to expect out of your NDIS plan.
For more information check our expert tips on Support coordination and a Support Coordination toolkit by checking this POST LINK