Take the stress out of your NDIS Journey by selecting a coordinator who is -
Skilled and Communicative...We understand your needs better as we are experienced coordinators.
What is NDIS Support Coordination?
Support Coordination is a vital support in NDIS plan implementation. If done correctly can help you achieve the most out of your NDIS plan.
This is NDIS-funded support, aimed to assist a participant to explore available support options with the assistance of a support coordinator, to build maximum independence.
A support coordinator helps participants in searching, coordinating, and negotiating with service providers of choice.
A support coordinator constantly communicates with participants to ensure progress and effective delivery of services as per the participant's goals.
A good support coordinator will -
Be Available and communicative
Help you understand the NDIS plan
Assist in successfully implementing the plan and support your NDIS plan reviews
Guiding and supporting in understanding NDIS portal
Assisting to navigate the system and contact providers of choice
Discuss and help to understand Service Agreements with providers
Assist in building capacity and independence in order to coordinate services on your own if required
Support Coordinators cannot provide services such as Transport, Plan Management, Rostering,
Advocacy, Disability Supports, Case Management, and Chasing of financials.
When providing you with Support Coordination, the same organization can also provide you with other supports. While providing you with other supports besides support coordination, it is important to inform you of any potential conflict of interest arising and that you are also given the opportunity and option to choose a service provider of your choice.
Levels of Support Coordination
Level 1. Support Connection -
Support Connection is provided to assist a participant in understanding the aspects of the plan, assisting in ongoing management of support, and answer questions as they arise.
Level 2. Support Coordination -
Qualified and/or experienced person assisting to strengthen a participant’s ability to design and build their supports. The emphasis is to link with the broader systems of support across a complex service delivery environment.
It is support delivered with a particular focus to direct participants' lives, not just their services. This may include resolving points of crisis, and developing resilience in the participant's network.
Level 3. Specialist Coordination -
Qualified and/or experienced practitioner providing time-limited, outcomes-focused support to meet the individual needs of the participant’s circumstances.
This is provided with a focus to reduce complexity in the participant’s support environment in the context of broader systems of support, whilst also assisting the participant to connect with NDIS supports.
This support also assists to negotiate solutions with multiple stakeholders and build the capacity and resilience of a participant.
Our Expertise as Support Coordinators
Our leadership team has years of experience providing high-quality support under NDIS and Aged Care including support coordination and case management. We have very high standards in providing a great service to people with disabilities. Our services are well planned and person-centered
Achieving the best outcomes for our clients is our main goal.
We focus on empowering you and we aim to reduce your stress and frustration when it comes to NDIS planning and implementation of your plan. Our value system is to see our clients enlightened with our support coordination.
We work with proper guidelines and standards ensuring that you are provided with enough and clear information about what to expect out of your NDIS plan.
For more information check our expert tips on Support coordination and a Support Coordination toolkit by checking this POST LINK