Assisting the Elder

Personal Care & Domestic Assistance

Whether you just need a little help getting your day started or more ongoing assistance, we can help you with your everyday personal care needs.

Because We Care...

As an NDIS registered provider, we speak to many participants who wish to have a personal care support, that is built around their individual needs giving the total freedom and control. At Els our aim each day is to deliver the best care, that satisfies our clients needs and is provided in a culturally appropriate and friendly manner.

 

We take great pride in listening to your needs during our initial discussion meetings, so that we can fully understand and build your supports in a better way.

 

Our thorough assessment process during the initial stage, guides our service design. We do this by carefully drawing up a support plan based on your individual needs. 

We are committed to deliver you the best care by ongoing monitoring (service quality checks) and asking your feedback. This way we ensure to fine tune our services to you on an ongoing basis. 

What does Personal Care support mean?

 

This inlcudes supporting you with daily personal activities including assistance with, or supervision of, personal tasks of daily life.  This Include 

Personal hygiene, including showering, bathing, oral hygiene, dressing and groomin

 

Toileting and other hygiene needs.

Meal time assistance.

Taking you to appointments or shopping.

Use of aids and appliances, hearing and communication devices.

Mobility and transferring such as moving in and out of bed, on or off the toilet.

Help with Cooking

About our NDIS Services

We can provide you the personal care support at the comfort of your home. In constant communication with you, we tailor our supports, in the best possible manner according to your needs. 

 

We ensure we match you with a skilled, trained and caring staff who are well inducted to understand your needs. 

 

The best part of our service is the constant feedback and quality improvement process. We understand that every situation is unique and your needs may change overtime and thats why we have built a constant evaluation and fine tuning process that ensures our services are constantly adjusted to suit you and your needs.  

Our Support 

Meeting you face to face to understand you needs and goals.

 

You get to know your support staff beforehand so that you stay comfortable during support.

Constant communication with you at all stages of support provision to discuss what is working and what is not.

​We ensure you receive a service that is friendly and homely.