Contact Us Form

how to contact us

Enquiries

We’d love to hear from you.

 

Submit an enquiry using the form below and we’ll respond within 1-2 work days

If your enquiry is relating to your service related needs, following guide can assist you to streamline your query. 

how to contact us

1. Write a List

Write a list of care needs and how you expect them to be met. Unclear ideas such as ‘personal care’ are not as useful as clear statements like ‘assisting with washing, dressing and applying ointment for dry skin’. If there are certain tasks or errands that need to be done in a certain way, be sure to include them.

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2. Check the List

Check this list with other people, including friends and/or family members familiar with your situation. You may be missing some obvious points that did not come to mind.

how to contact us

3. Highlight Key Points

Be sure to prepare and highlight all the key points when you start discussing the specific requirements with our representative. This helps them to do a shortlist of carers who can really meet the stated needs.

Thanks! Your Message is sent. One of our Team Members will be in touch shortly. .

how to contact us

4. Get in Touch

Once you have a clear understanding of the needs and expectations for the care, give us a call and include all the information you can. The more we know about your or your loved ones caring needs, the more supportive and personalised care we can offer.

ELS privacy policy link

ELS adheres to the Australian Privacy Principles and has a Privacy Policy in place to keep your information safe. 

Read the full Privacy Policy online here